Managed Services


Managing your IT infrastructure is a complex and expensive undertaking that requires considerable technical knowledge and resources. From hiring, training, and maintaining an individual’s knowledge of your infrastructure, to the growing costs of building and maintaining your systems, IT costs can quickly overwhelm a small to mid-sized business. Orangutech can help reduce that burden by managing your IT systems, allowing you to focus your resources within your core business – driving greater value for your customers.

With our deep understanding of small and mid-sized businesses together with our expertise in SharePoint and Dynamics CRM, we can design unique solutions that make technology your competitive advantage. Reduce costs, stay current, keep systems healthy, and increase productivity with a cost effective Managed Services agreement from Orangutech.


Our Services:


Proactive Monitoring

Be proactive, not reactive when it comes to managing your business-critical systems. With a Managed Services agreement from Orangutech, our team of Support Specialists will provide you with in-depth monitoring and analysis of your SharePoint, Dynamics CRM, SQL Server, Active Directory, Storage, and Network Systems.

  • Performance Monitoring
  • Updates to SharePoint 2013, Windows Server, SQL Server
  • Review Audit Logs

Technical Support 

A support contract from Orangutech can improve your employee’s day-to-day interaction with your organization’s systems. Our Microsoft Certified Specialists can quickly identify and prioritize issues to ensure your system is running at peak efficiency. From simple questions to more complex fixes, Orangutech has you covered.

  • 3 tiered system (1 - 2 - 3)
  • Dedicated support professional
  • Support ticket management system, resolution tracking, support trend reporting

 Administration 

With a Managed Services agreement from Orangutech, you will never have to worry about tedious weekly farm and site administration tasks. Our team of Microsoft Certified Specialists will handle all your ongoing administration work - ensuring your system stays up-to-date and current, including:

  • Database Management
  • Server Load Balancing
  • SharePoint Content Back-ups and Disaster Recovery

Software Assurance Vouchers

Get the most out of your existing Microsoft Software Assurance Plan with free consulting services. Let Orangutech's Microsoft Certified Specialist guide you through redeeming and consuming your Software Assurance Planning Vouchers - ensuring a smooth installation or migration.

  • Help ensure smooth and efficient deployments using Microsoft best practices.
  • Extend your IT staff with expert advice from Microsoft Certified Specialists.

Our Expertise



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Advantages

Our goal is to provide you with peace of mind knowing that your IT systems are taken care of.

Reduce Cost

Reduce the cost of administering your SharePoint and Dynamics CRM systems by taking advantage of our expertise with no added overhead to your organization.

Stay Current

Ensure your employees always have the latest features available. Rest assured knowing that your team will always have the best tools for the job.

Keep Systems Healthy

Know that your business critical systems will run smoothly and effectively with proactive monitoring and patching.

Increase Productivity

Upgrade your existing technology and take advantage of new mobility and cloud services to further increase your organization’s efficiency.




With the growing number of Managed Service companies flooding the market, you want to know that you chose the right fit for your organiazation.  From small to mid-sized businesses, public sector to non-profit, Orangutech will provide you with a dedicated, cost effective solution tailor made to fit your organization.

  • Expertise in SharePoint and Dynamics CRM
  • Flexible contracts
  • Service Level Agreement (SLA) guarantee
  • No long-term commitments
  • Dedicated Canadian support team
  • Mature, dynamic, and scalable support processes

Contact us to start receiving pro-active support for your organization, allowing you to focus on your core business.