Implementation Specialist

Orangutech is a Microsoft Gold Certified Partner in both Collaboration, and Content and Application Development. We help our clients modernize their workplace while maximizing user adoption and effective collaboration using Microsoft-centric software, solutions, a nd services. Orangutech is an intimate workplace that fosters a collaborative work environment where initiative and innovation are welcomed and rewarded. As an Implementation specialist, you will serve as the key technical point of contact for software implementation once sales have been finalized. Implementation specialist will work in a consultative role to assist in the successful closing of projects by performing technical presentations of different software solutions. Notice: Due to COVID-19, Orangutech and its consultants are currently working from home for the foreseeable future. Interviews will be conducted either over phone or video calls. Your responsibilities will include:

  • Understand the customer's needs, and establish Orangutech’s value-added software as the best

  • Train on the core software products Orangutech provides to customers,

  • Build development environments, and use cases to support various client software initiatives

  • Building environments tailored to customer requirements as proof of concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives

  • Supporting level 1 or level 2 client issues sent to use by clients

  • Ensuring Orangutech’s case management system is kept up to date with all client issues and requests,

  • Supporting and lead our clients on the implementation, configuration, and testing of software products

  • Solving business problems, and trouble-shooting complex issues surrounding a clients chosen software solution.

  • Developing customer’s buying vision for how software can help them reduce costs and increase business agility

  • Take on the role as technical quarterback with the Sales Team for software opportunities under your technical expertise

Requirement

  • BA/BS Degree (Computer, Technology and Engineering majors preferred) OR 3-5 years of relevant work experience

  • Confident and enthusiastic presentation skills

  • Ability to maintain excellent relationships with customers and colleagues

  • Basic understanding of or interest in ITPro related topics such as server and software installation, configuration and administration, especially for Windows Server, Microsoft SQL Server, Dynamics CRM, SharePoint, Office 365 & Azure technologies

  • Understanding of Microsoft SharePoint architecture, components, and configuration, including the differences between SharePoint versions and hybrid architecture

  • Working knowledge of Microsoft SQL Server, IIS, and Active Directory

  • Authoritative business analysis capabilities

  • Willingness to learn and adapt in a dynamic and fast changing environment

What do You Get?

  • Flexible working environment;

  • Competitive salary including bonus structure;

  • Full benefits package;

  • Outstanding people: collaborate with some of the industry’s top minds;

  • Generous time-off including a companywide shutdown over the Christmas holidays;

  • Even though we are remote, we still manage to have fun! We hope you like trivia games and practicing mindfulness every second Friday!


Apply here: careers@orangutech.com


Orangutech offers a business casual work environment, flexible work hours, openness to remote work, and a competitive compensation and benefits package. Orangutech is an equal opportunity employer that offers an accessible and inclusive environment. Please notify your interviewer if you will require any form of accommodation and we will work with you to meet your needs.