The WalkMe’s Digital Adoption Platform (DAP) makes it effortless to use any software, website, or web-based application in the digital workplace. Combined with proactive, step-by-step guidance, the WalkMe Platform analyzes and automates processes so users can complete tasks easily in the moment of need.
The WalkMe Platform
Streamline the Digital Workplace
WalkMe fosters fluid interaction between employees and enterprise management platforms, boosting competency with contextual assistance throughout intricate tasks and complex processes.
Boost Employee Productivity
WalkMe uses visual and statistical insights to shed light on user actions and behavior, pinpointing core obstacles and implementing corrective action.
Accelerate Training and Reduce Support Costs
WalkMe simplifies the adoption of systems and processes (such as Office 365 user adoption) through guided walk-throughs and real-time, user-specific contextual guidance - eliminating the need to train users or rely on them to remember odd tasks
Improve and Optimize User Experience (UX)
WalkMe adapts software to meet the needs of your employees and users. Patented technology places an invisible overlay on top of all your applications allowing you to gain insights into user behavior and create in-application experiences that empower your users to be more productive and efficient.
WalkMe’s analytics provide insight into what is working and what isn’t, within an application. You can quickly identify problem areas and develop guidance that encourages task completion by users, allowing them to achieve their objectives efficiently. A system that is easy to use is a system that will get used!
Drive adoption, engagement, and realization of your digital assets’ full value
Accelerate time-to-competency during onboarding
Simplify user experience to reduce resistance to change
Ensures data validation and integrity
Identify, track, and analyze obstacles to improve workflow
Ensure Successful Adoption of Applications Through Contextual Guidance
Large GoC applications require a huge investment of resources-including human. Successful deployments can make the difference between improving the lives of Canadians and catastrophic system failures. WalkMe assists by correctly showing people how to use the system as intended, in the easiest and most efficient way possible. Any Government department looking to ensure proper user adoption of their systems should consider WalkMe as part of their success strategy.
WalkMe works on almost any system, and can provide immediate improvement in user adoption, user experience, and proper use of GoC systems including:
Technology Agnostic - Use WalkMe in Any Browser
Office 365 User Adoption
HRG travel systems
SAP financial systems
PeopleSoft HR systems
Departmental Specific applications
WalkMe is currently used in various government departments such as:
Department of Justice Canada
Global Affairs Canada
Indigenous Services Canada